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The train cabin was very nice and clean and staff were very helpful in getting everyone on the train and handing out complimentary snacks / water. The Chapa lounge at Lao Cai station was great as it had complimentary shower facilities. Train departed and arrived on time.

The cabin was decorated very nicely and the staff were helpful during boarding.

We booked the VIP cabin for two persons and were very satisfied. It was clean, snacks and drinks were provided, WiFi worked perfectly and service was good. Also the air condition was adaptable so that you could choose by yourself if you wanted it cold or not that cold. Overall, the trip was very comfortable - starting with the lounge in Lao Cai and ending in Hanoi. Thank you for this experience!

Cabines jolies, couchettes confortables et personnel très sympa. Fruits et boissons offertes, tout était très bien.

I’m impressed and much satisfied with customer services both thru chatting or on train. I got prompt response whenever I asked via WhatApp. Staff on train were good in English and friendly.

Staffs were friendly and accommodating. I slept well throughout the entire ride.

Thanks for your service to help us to explore Vietnam safely. There is also have free wifi and bolte water, wet tissues on the car. High recommend for the service

Efficiency, punctuality and professionalism... we traveled safely with staff available for our every need. excellent price quality

Our decision to book a private ride turned out to be an excellent one. The journey was exceptionally smooth, thanks to our skilled driver and the vehicle's superb condition. What made the trip even more special were the thoughtful stops our driver arranged for us to enjoy some coffee and capture beautiful moments through photographs.

The vehicles used for our journey were well-maintained, which added to our overall satisfaction with the service. For anyone considering this route, we thoroughly recommend this service provider. Their commitment to providing high-quality transport and their attention to detail make them an excellent choice for your travels.