MOVE JAPAN｜Privacy Policy


1｜Personal Information Collection

MOVE JAPAN may collect personal information provided by customers during booking, inquiry, payment, or website usage, including but not limited to:

  • Full name
  • Contact number
  • Email address
  • Passport-related information (if required)
  • Emergency contact information
  • Payment-related information
  • Travel preferences or special requests

2｜Purpose of Information Usage

Personal information collected may be used for:

  • Tour booking confirmation
  • Customer communication
  • Payment processing
  • Operational arrangements
  • Emergency contact purposes
  • Travel support services
  • Marketing or promotional updates (if consent is provided)
  • Internal service improvement

3｜Information Protection

MOVE JAPAN will take reasonable measures to protect customer personal information from unauthorized access, disclosure, misuse, loss, or alteration.

Sensitive payment information is processed through third-party payment gateway providers and is not directly stored by MOVE JAPAN.

4｜Third-Party Service Providers

MOVE JAPAN may share necessary customer information with third-party service providers for operational purposes, including:

  • Hotels
  • Transportation companies
  • Payment gateway providers
  • Booking system providers
  • Insurance or emergency support providers (if applicable)

Information shared will be limited to operational necessity only.

5｜Cookies & Website Usage

The MOVE JAPAN website may use cookies, analytics tools, or related technologies to improve website functionality, performance, and user experience.

Users may disable cookies through their browser settings if preferred.

6｜Marketing Communication

MOVE JAPAN may occasionally send promotional updates, route information, or travel announcements through email or messaging platforms.

Users may request to unsubscribe from marketing communications at any time.

7｜Data Retention

Customer information may be retained for operational, legal, accounting, or customer support purposes for a reasonable period of time.

8｜Policy Updates

MOVE JAPAN reserves the right to update or modify this Privacy Policy at any time without prior notice.

9｜Contact

For questions regarding this Privacy Policy or personal information handling, please contact:


MOVE JAPAN
Customer Support
Email: support@movejapan.jp
Website: movejapan.jp

© MOVE JAPAN LLC. All Rights Reserved.